eGrace.Love exists to provide extraordinary pieces from artisans and that is how we pay for the services offered. eGrace.Love does not market or trade information to cover its costs – your information is yours and we value your trust more than the value of that information.
As part of the service, eGrace.Love collects information from you to complete its mission – shipping, analytics, etc. The information includes both anonymous and personally identifiable information, the personal information includes, but is not limited to:
Contact information: email, address, passwords, etc.
Financial information: Payment card details – though we don’t store that information ourselves, it’s directly passed to our credit card processor.
Order history and account information necessary to process your orders and maintain your history with us.
We collect some anonymous information which is aggregated to allow us to understand which products are most interesting and engaging.
We may need to share some of your personal information with our suppliers in order to fulfill your orders. We vet our suppliers and feel that they share our feeling of trust that you have endowed upon us in sharing your information.
Data Requests and the Right to be Forgotten
At any time, you may request an annual report on the data that we hold on you. You may request the information once per year by emailing [email protected] You will be asked to provide reasonable evidence that you are entitled to the information based upon who you are and where you reside. The information will be supplied in plain text. You may also, at any time submit a similar request to be forgotten. We will honor confirmed requests to be forgotten by removing all personal data about you from our systems. We reserve the right to retain any financial transactions as needed to ensure appropriate financial audit compliance for ten years.
We may, from time to time contact you with recommendations and offers that we feel would be appropriate and beneficial for you. Each correspondence will include a link or mechanism to directly unsubscribe from that correspondence and from any future correspondence of this type.
eGrace.Love will take all reasonable precautions to keep your information safe and secure however, in the event that our security is breached, we will notify you as soon as possible in order that you might take any necessary steps to limit any inconvenience that it might cause.
If you have any questions on what information we store, how it’s used, please contact us at [email protected]